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Frequently Asked Questions

We are often asked many different questons about the plants, including what when and how you can expect to receive your order.

We have attempted to answer the more common questions here. If there is something we have not covered please drop us an email, info@simplyclematis.co.uk
How do you deliver the plants?How do you deliver the plants?
Plants for delivery to mainland UK are sent out via Parcelforce using a next day service, and are despatched Mondays to Thursdays.

Plants to Northern Ireland or Highlands and Islands are sent out using a 48 hours service and are despatched Mondays to Wednesdays.
Can you deliver to Countries within the EU?Can you deliver to Countries within the EU?
We are able to ship to countries within the EU using ParcelForce World Wide Service. Please ensure that you enter special instructions for delivery in case you are not available to sign for the package when it arrives. For example: "Leave in Porch" or "Leave with neighbour".
How much does it cost for delivery?How much does it cost for delivery?
UK
The cost to deliver 1 to 4 plants to Mainland UK, Highland and Islands and Northern Ireland is £10.20 (including VAT at 20%), 5 to 6 plants cost £14.40, 7 to 8 plants cost £19.20, additional plants are charged at £2.40 each.

Republic of Ireland
The cost to deliver 1 to 4 plants is £22.20 (including VAT at 20%).

Belgium, Luxemburg and Netherlands
The cost to deliver 1 to 4 plants is £19.20 (including VAT at 20%).

Denmark, France, Germany and Monaco
The cost to deliver 1 to 4 plants is £21.60 (including VAT at 20%).

Italy, Spain, Greece and Portugal
The cost to deliver 1 to 4 plants is £37.20 (including VAT at 20%).

Austria, Czech Republic, Finland, Hungary, Lithuania, Norway, Poland, Slovakia, Slovenia, Sweden and Switzerland
The cost to deliver 1 to 4 plants is £47.40 (including VAT at 20%).

Estonia, Latvia, Malta, Romania and Turkey
The cost to deliver 1 to 4 plants is £88.80 (including VAT at 20%).

Bulgaria and Gibraltar
The cost to deliver 1 to 4 plants is £52.80 (including VAT at 20%).

Please email us for pricing for delivery to any other locations
Email: info@simplyclematis.co.uk
How can I pay?How can I pay?
We accept payment by all major Credit and Debit cards using PayPal online payment processing or you can use your PayPal account.
What size are your plants?What size are your plants?
Plants shipped within the UK are supplied in a 2 litre deep pot, approximately 13cms diameter and 17cms deep. They are grown on 3 canes that are 80cm long with a triple cane cap and full colour picture label. Our plants are well rooted and we aim to despatch them when growth is at least 50cms out of the pot.

Plants shipped to EU member states are supplied in the same 2 litre deep pots as for the UK, they will be well rooted and pruned back to around 20cm out of the pot.

Between November and February many of the non evergreen plants will have lost their leaves and will be sent as defoliated plants. Plants requiring hard pruning may have been pruned back ready for them to start into growth in the spring.